Privacy Policy | North Country Counseling

North Country Counseling is committed to protecting online users' privacy. We believe that protection of personal privacy on the Internet is our responsibility, to assure citizen confidence, increase participation in online activities and support effective delivery of services. At www.northcountrycounseling.net, we intend to give you as much control as possible over your personal information. The purpose of our policy is to inform you about the types of information we gather when you visit our website, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of the information. The following is the privacy policy for the website (all pages starting with www.northcountrycounseling.net)

By visiting the North Country Counseling website, users agree that they will not use the website for any unlawful activity, or use it in a way that would violate the following terms and conditions. This website is governed and construed by the laws of the State of Minnesota. Any use of the website shall comply with North Country Counseling, Minnesota and State of Minnesota laws and regulations as well as with all federal laws and regulations.

Collection of Information

No personally identifiable information is collected about visitors who simply browse this website or who download information from it. If you participate in a survey, e-news subscription or send an e-mail your e-mail address and the contents of the e-mail and information volunteered in response to the survey will be collected. Visitors who request services available through this website may be required to furnish additional information which may be required by law or which is necessary to provide the service requested. The additional information collected will be no more specific than if the visitor were requesting the service by any other means, including by telephone or in-person visit to a North Country Counseling office.

When you submit an online "contact us" or other online inquiry form, or when you call, write, fax or otherwise initiate contact with North Country Counseling, we record your contact information (name, address, phone number, email address, etc) in our systems. This information is used for answering your questions, connecting you with a Provider, as well as ongoing marketing communication programs. In some cases, you may be referred to a North Country Counseling online inquiry form via a link on a third party referral website. In that case, any information collected on the North Country Counseling hosted online inquiry form may be shared with the referring party, and that referring party may use it for their own, non-North Country Counseling related, marketing communication programs. If you exchange any messages through our Sites or through our Services, we may store those as well.

We may use the data you provide to us to run social media advertisements and/or create look-alike audiences for advertisements.

Google Analytics

When someone visits this site we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns, including demographics and interests. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. We do not sell any of the information we collect for any purpose. We use this information to help us make our website more useful to visitors; learning about the number of visitors to our website and the types of technology our visitors use helps us improve the website and the services we offer. You may opt out of Google Analytics at here.

How we share information with third parties

Personal information we collect may be shared with service providers who provide certain services on our behalf, including but not limited to, payment processing, business intelligence, customer relationship management, bill collection, marketing, hosting, and other common technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and in accordance with this Privacy Policy, and you consent to our sharing with these parties by using our Service and accepting the terms of this Privacy Policy.

We may provide information, including personal information to third party service providers and referral partners that work on behalf of or with us to provide some of the aspects of our services, to help us communicate with you, or to provide Members and Facilities with ancillary services offered by such service providers and referral partners. We may also receive information about you, including personal information, from our third party service providers and referral partners. However, these service providers and referral partners do not have any independent right to disclose this information (except to the same extent we would have a right to disclose that information under this Privacy Policy).

If you use the Services to contact a Member or Facility via email or phone, we may grant access to or share with the Member or Facility any and all information we collect as part of that communication, including Protected Health Information (PHI/ePHI), except where that disclosure is prohibited by law, regulation or other obligations (e.g. for data security).

You hereby agree that we may share some or all of your personal information with a parent company, subsidiaries, joint ventures, or other companies under common control with us (collectively, "Affiliates"). We will require our Affiliates to comply with this Privacy Policy. If our company or some or all of our assets are acquired by another company, any personal or other information we possess may be a part of the assets transferred, and that company will possess any rights granted to us under this Privacy Policy.

In all cases where we share Personal Information with third parties, we will use a "minimum necessary" standard to disclose only that information required to perform the service for which the information is disclosed.

We use third-party vendors to process payments. You can view the privacy policies of our payment processing vendors Stripe

Choice Opt-Out

You may opt-out of receiving marketing communications from us by following the opt-out instructions we include in such communications.

Disclaimer

This website provides links to other websites, business, organizations and government. These links are provided for your convenience and to connect you with resources you may find useful. This Privacy Policy applies only to the North Country Counseling website. When you link to any other website, you are subject to the privacy policy of that website. Visitors linking to another website are encouraged to examine the privacy policy of that website.

Neither North Country Counseling, Minnesota, nor any agency, officer, or an employee warrants the accuracy, reliability or timeliness of any information published on the website, nor endorses any content, viewpoints, products, or services linked from this website, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this website does so at his or her own risk.

About Cookies

Cookies are text files sent by Web servers to Web browsers and are stored on the user’s computer or mobile device. If the browser is loading a page and the server requests the information stored in the cookie, the cookie is sent back to the server.

Cookies contain data about the user’s activities on the website, and can be used by Web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” or “session” cookies. A persistent cookie will remain valid until its set expiration date (unless deleted by the user). A session cookie will expire at the end of the user session, when the Web browser is closed.

Blocking cookies

Most browsers allow users to refuse to accept cookies.

In Google Chrome, you can adjust your cookie permissions by clicking “Options,” “Under the hood” and Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.
In Safari, you can block cookies by clicking “Preferences,” selecting the “Privacy” tab and “Block cookies.”
In Internet Explorer, you can refuse all cookies by clicking “Tools,” “Internet Options,” “Privacy,” and selecting “Block all cookies” using the sliding selector.
In Firefox, you can block all cookies by clicking “Tools,” “Options,” and un-checking “Accept cookies from sites” in the “Privacy” box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to log on, access content or use search functions, for example.

Deleting cookies

Users can also delete cookies already stored on their computers:

In Google Chrome, you can adjust your cookie permissions by clicking “Options,” “Under the hood,” and Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.
In Safari, you can delete cookies by clicking “Preferences,” selecting the “Privacy” tab and selecting “Remove All Website Data.”
In Internet Explorer, you must manually delete cookie files.
In Firefox, you can delete cookies by first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools,” “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.
Doing this may have a negative impact on the usability of many websites.

Pixel Tags. We also use “pixel tags” (sometimes called “Internet tags,” “web beacons,” or “clear GIFS”), which are tiny graphic images, on our websites. Pixel tags help us analyze our visitors’ online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information. Pixel tags on our websites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the websites. This information may include your IP address, your browser type, your operating system, date and time information, and other technical information about your computer or device.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

Changes to Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information. By continuing to access or use our site after those changes become effective, you agree to be bound by the revised Privacy Policy.

Updated 03.08.2021